BMI Hospitality Management
  • SeaTac, WA, USA
  • Part Time

The Holiday Inn Express & Suites SeaTac is looking for a friendly and reliable Guest Service/Front Desk Agent to join our team. We offer COMPETITIVE WAGES + PERFORMANCE BONUSES + BENEFITS . If you feel you would be a great addition to our front desk team please apply!

Job Description:

  • Greets and completes standard check-in procedures for arriving guests on a daily basis, using both manual and computerized methods ensuring guest satisfaction.
  • Courteously answers inquiries and accepts reservations, in person, through email and telephone calls, and help guests with directions and area activities.
  • Controls and records financial transactions a front desk.
  • Maintains good customer relations by staying informed of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
  • Maintains a friendly, cheerful, and courteous demeanor at all times.
  • Performs other duties as assigned, requested or deemed necessary by management
  • Contributes and maintains established information and communication sources such as department and front desk log books in order to enhance department communications and operations.
  • Provides assistance to other associates and departments to contribute to the best overall performance of the department and the hotel
  • Ensure safety by following the safety and sanitation procedures and reporting suspicious activity to management.


Preferred Skills:

  • Strong Computer skills, including Microsoft Office
  • Ability to type 40+wpm
  • Able to learn new web applications
  • At least one year of experience in hotel customer service or accounting preferred
  • Strong work ethic
  • Able to stand for extended periods of time
  • Able to lift up to 20 lbs
  • Must be able to work weekends and holidays




- Medical, dental offered after qualification period

- Competitive performance bonuses; possible $400+ in slow months, much more in busy summer months

- SeaTac sick leave accrued on hours worked

- Vacation time accrued based on hours worked

- Free parking

BMI Hospitality Management
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