BMI Hospitality Management
  • Tacoma, WA, USA
  • Full Time

Do you want to work for a great company with competitive benefits and salary? The Holiday Inn Express & Suites Tacoma Downtown is looking for Full Time Front Desk Agent. If you think you would be a great addition to our team, please apply.

Job Duties:

  • Provide exceptional guest service to all hotel guests
  • Greet and check guests into and out of the hotel
  • Enroll new guests into the IHG Rewards program
  • Handle all guest requests and/or concerns in a professional and courteous manner
  • Manage guest accounts by posting charges and handling cash and credit card transactions with accuracy
  • Answer phones
  • Shifts will be determined by the demand of hotel

Job Requirements:

  • Must be able to stand for extended periods of time
  • Be outgoing and friendly
  • Prior customer service experience is preferred
  • 1 year prior hotel experience is preferred



  • Medical, dental offered after qualification period
  • Tacoma Paid Leave
  • Vacation time accrued based on hours worked
  • Competitive bonus structure
  • Free parking
BMI Hospitality Management
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