BMI Hospitality Management
  • Olympia, WA, USA
  • Full Time

The TownePlace Suites by Marriott Olympia is looking for a friendly and reliable full time Front Desk Agent to join our team.  We offer COMPETITIVE WAGES + PERFORMANCE BONUSES + BENEFITS. If you feel you would be a great addition to our team, please apply!

The ideal candidate will likely have at least 1 year of experience in a hotel front office guest service environment, will demonstrate initiative and be someone who has a reputation for delivering great service. In return, the TownePlace Suites by Marriott will give you a competitive salary and an excellent benefits package, as well as opportunities to learn new skills and grow your career.

Job Description:

  • Greets and completes standard check-in procedures for arriving guests daily, using both manual and computerized methods ensuring guest satisfaction.
  • Courteously answers inquiries and accepts reservations, in person, through email and telephone calls, and help guests with directions and area activities.
  • Controls and records financial transactions a front desk.
  • Maintains good customer relations by staying informed of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
  • Maintains a friendly, cheerful, and courteous demeanor at all times.
  • Contributes and maintains established information and communication sources such as department and front desk log books in order to enhance department communications and operations.
  • Provides assistance to other associates and departments to contribute to the best overall performance of the department and the hotel
  • Ensure safety by following the safety and sanitation procedures and reporting suspicious activity to management.
  • Please inquire for complete job description.


Preferred Skills:

  • Able to learn new web applications
  • Able to stand for extended periods of time
  • Able to lift up-to 20 lbs.
  • Must be able to work weekends and holidays


  • Vacation hours accrued based on hours worked
  • Sick Leave
  • Medical and dental offered after a qualification period


BMI Hospitality Management
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